CANCELLATION POLICY
Please give at least 48 hours notice for cancellation.  You are responsible for any service fees for your massage appointment if less than 48 hours notice is given.  

FACE MASK POLICY
Face masks are optional.  I do have disposable masks in the office for those that wish to wear one and I am happy to wear one upon request. 

VACCINATION POLICY
Vaccinated and unvaccinated are welcome at my business.  All I ask is that you wait seven (7) days after ANY vaccination or booster shot before receiving massage.  If you have any adverse effects from inoculation, it usually occurs within seven days of receiving the shot.  Massage can possibly exacerbate any adverse effects.  

FIRST TIME CLIENTS
First time clients are required to pay in full for the first session at time of booking, whether it's online, by phone, or any other means of communication.  

NO-SHOWS
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a no-show and will be charged for their missed appointment.  If you already paid online, your fee is forfeited.  If you were using a gift certificate for your appointment, the gift certificate will be considered redeemed.  You will not be able to reschedule until the service fee for your missed appointment is paid in full. 

LATE ARRIVALS
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session fee.  Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

ONLINE SCHEDULING
All appointments made online must be paid in full while scheduling.  *****If you are scheduling an appointment for someone else, you must book the appointment in their name, phone number, and email address.*****

GIFT CERTIFICATES AND MASSAGE PACKAGES
Gift Certificates and Massage Packages are non-transferable.  If lost or stolen, the gift certificate will not be replaced.  Must have certificate at scheduled appointment to redeem or you will be charged for your appointment. Gift certificates and massage packages are non-refundable.  Massage packages expire one (1) year from date of purchase and gift certificates expire three (3) years after date of purchase.

RETURNED CHECKS
Checks returned by the bank will ecru a $25 per check fee. This must be paid, plus the amount of the original check, immediately.    

TERMINATION POLICY  
Both the client and the therapist have the right to terminate the client/therapist relationship at anytime without explanation.  The therapist has the right to refuse service to anyone without explanation.